Contact

Email help@readtheopen.com.

Start with the help page

The help page answers the common questions about membership, signing in, billing and the courses. If it does not cover yours, email us.

What we can help with

• Signing in
• Billing and canceling. You can cancel online, any time. See how to cancel.
• The courses
• Requests about your information, such as deleting your account. See our privacy policy.
• Problems with the site

What we cannot answer

We cannot answer anything about your own trades, positions or trading account. For example, we cannot tell you whether a setup fits your account, how much to trade, where to put your stop, or when to get out. Every member gets the same posts. We do not give individual advice, and we will not reply to questions like these, even if you are a member.

For advice about your own situation, talk to a licensed professional.

Please do not send card numbers or passwords by email or in the help assistant.

Last updated November 2, 2026